We have these 6kg blankets of great quality. Very warm blankets. 220x200cm, 50 Units R5200, 100 Unit R9620. Save R675
3.0 out of 5
(based on 1 review)
Mphumi Maphosa on Feb 2, 2023
Alaska Trading disappointed me a lot, i bought my stock from them last Wednesday and collection date from our local depot was scheduled for Saturday. Me and my sister went there on that day and was told that they had not yet received our order. We called Their Headquarters in Bloemfontein and we were told that our order was dispatched on Thursday and was supposed to have arrived on Friday. So we waited the whole-day thinking maybe they would arrive, but in vain they never came. We went back on Monday and still there was nothing. Headquarters tracked our order and discovered that they were dispatching the very same day. Some of my customers were already complaining and others demanded back their money. We only got our stock on Tuesday. Like Really they need to improve here. That's poor service.
We apologize for the error. When i received your review i personally went to find what really transpired and only to find out that the delivery truck that was supposed to deliver your order had a breakdown before coming your way. So the clerk at the warehouse misquoted your delivery and thought its the one that was dispatched. At Alaska we would like to extend our apology to all who were affected. We hope to improve there so this does not happen again.